{"id":24072,"date":"2019-05-21T16:40:00","date_gmt":"2019-05-21T22:40:00","guid":{"rendered":"https:\/\/www.summitdaily.com\/news\/mind-springs-health-receives-national-innovation-award-for-phase-based-care-model\/"},"modified":"2019-05-21T16:40:00","modified_gmt":"2019-05-21T22:40:00","slug":"mind-springs-health-receives-national-innovation-award-for-phase-based-care-model","status":"publish","type":"post","link":"https:\/\/alwaysmountaintime.com\/kift\/local-news\/mind-springs-health-receives-national-innovation-award-for-phase-based-care-model\/","title":{"rendered":"Mind Springs Health receives national innovation award for phase-based care model"},"content":{"rendered":"<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"413\" src=\"https:\/\/cdn.summitdaily.com\/wp-content\/uploads\/sites\/2\/2019\/05\/MindSprings-SDN-052219-1.jpg\" class=\"attachment-large size-large wp-post-image\" alt srcset=\"https:\/\/cdn.summitdaily.com\/wp-content\/uploads\/sites\/2\/2019\/05\/MindSprings-SDN-052219-1.jpg 620w, https:\/\/cdn.summitdaily.com\/wp-content\/uploads\/sites\/2\/2019\/05\/MindSprings-SDN-052219-1-300x200.jpg 300w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\"><figcaption><strong>Dr. Jules Rosen in his office at the Medical Office Building in Frisco, February 2018. Rosen, who is transitioning away from his role as CMO for Mind Springs Health, helped create the phase-based care mode that is receiving national recognition.<\/strong><br \/><em>Hugh Carey \/ hcarey@summitdaily.com<\/em><\/figcaption><\/figure>\n<p class=\"STND-STND BodyText\">Mind Springs Health, the Western Slope\u2019s largest mental health provider, has been awarded the 2019 Sherman Award for Excellence in Patient Engagement for its cutting-edge phased-based care program that has been shown to drastically reduce care wait times and improve patient outcomes.<\/p>\n<p class=\"STND-STND BodyText\">The Institute for Healthcare Improvement\u2019s Lucian Leape Institute and Taylor Healthcare established the Sherman Award in 2014 on behalf of online community and sponsor EngagingPatients.org. The award recognizes the innovative work people and organizations across the health care spectrum are doing to advance patient and family engagement. The Colorado Behavioral Health Council had already recognized Mind Springs and its phase-based model last year with the Golden Light Bulb award, which recognizes commmunity mental health care innovation statewide.<\/p>\n<p class=\"STND-STND BodyText\">The phase-based program was developed by Mind Spring\u2019s chief medical officer Dr. Jules Rosen, executive vice president Michelle Hoy, quality and compliance vice president Dave Hayden and their program team. It provides timely access to intensity-appropriate treatment that adjusts dynamically according to patient needs.<\/p>\n<p class=\"STND-STND BodyText\">Rosen said that the phase-based program\u2019s trial run for depression at one of its clinics has seen staggering success. The program treated individuals in different stages of depression and shortened wait time to treatment from the national standard of 1 to 3 months to only four days.<\/p>\n<p class=\"STND-STND BodyText\">\u201cThe outcome has been terrific,\u201d Rosen said. \u201cThis is the start of something big, getting this award. It shows that we\u2019re really on to something that can create national change.\u201d<\/p>\n<p class=\"STND-STND BodyText\">Rosen said that the most important elements to making phase-based care work are a massive culture change in the community mental health field, as well as using mathematical algorithms based on patient \u201cscores\u201d on the standard Patient Health Questionnaire 9-question form for depression assessment.<\/p>\n<p class=\"STND-STND BodyText\">Rosen explained that the core of the culture change comes in a team-based approach to each individual patient; as opposed to the standard single-provider model that creates backlogs and scheduling delays while placing \u201cownership\u201d of the patient\u2019s care to a single individual.<\/p>\n<p class=\"STND-STND BodyText\">In the phase-based care model, teams are formed to review patient care on a rolling basis. The team includes a patient\u2019s prescriber, case manager, counselor and peers, who go over a patient\u2019s PHQ score evaluation after it is fed through the algorithm, and a consensus is reached in how to best address the individual patient\u2019s needs.<\/p>\n<p class=\"STND-STND BodyText\">Instead of waiting the standard weeks or months before being able to see a therapist due to a shortage of providers, patients with higher risk and needs are given priority in care level and immediately put into a program best suited to their needs. The teams then evaluate patients on a weekly basis and adjust care as needed. That includes switching between counseling, therapy and medicine-assisted treatment as the patient desires or as their needs require.<\/p>\n<p class=\"STND-STND BodyText\">\u201cOur outcomes are frighteningly good,\u201d Rosen said. \u201cThe national standard of recovery from depression after treatment starts, meaning when their acute episode over, is 16% by week 6 and 33% by week 12. In our program, we\u2019ve had 63% of depression patients in recovery by week 6 and 78% by week 12.\u201d<\/p>\n<p class=\"STND-STND BodyText\">Aside from giving help to the people who need it most urgently, the model also delegates lower-priority cases to alternative or less-involved therapeutic means as required and frees up staff and resources toward the highest-risk patients, for whom the mental health safety net is most critical. The model, Rosen said, would be a boon to the bottom lines of community mental health systems, which are usually underfunded.<\/p>\n<p class=\"STND-STND BodyText\">However, if patient care needs change suddenly \u2013 such as with a person suffering an acute mental health episode \u2013 the model has \u201ctriage\u201d care available on the spot to give patients the on-demand care they require.<\/p>\n<p class=\"STND-STND BodyText\">Rosen said the phase-based model has been getting a great reception from psychiatric peers, with the model receiving great interest when it was presented to the American Psychiatric Association at its 2019 annual meeting this past weekend in San Francisco. Mind Springs is looking to receive grant funding to research and develop the model for disorders aside from depression.<\/p>\n<p class=\"STND-STND BodyText\">\u201cWe\u2019re hoping to research this further and deploy it nationally, with the depression model ready to go,\u201d Rosen said. \u201cWe\u2019re looking on how to measure symptom severity in all the other disorders, such as post-traumatic stress disorder. We are making tremendous inroads with this; nobody has approached mental health in this way before. This potentially becomes a payment model for Medicaid, so that mental health centers don\u2019t just get paid according to how they see, but how many get better. The culture change needed is phenomenal.\u201d<\/p>\n<p class=\"STND-STND BodyText\">While the pioneering model is ready to liftoff, Rosen will be stepping down from his position as Mind Springs CMO next month. Rosen said the move was a long time in the making in order to get away from day-to-day operations to focus on research and development of the phase-based model and oversee the opening of three new geriatric mental health clinics across the Western Slope.<\/p>\n<p class=\"STND-STND BodyText\">Rosen said that he was excited to go on to carrying the phase-based care model forward with his next venture. He acknowledged that phase-based model may not actually work out, but his dogged positivity tells him it will.<\/p>\n<p class=\"STND-STND BodyText\">\u201cThis is a whole new approach to mental health, and we\u2019ll see where it goes,\u201d Rosen said. \u201cWhat happens with the world doesn\u2019t always go as planned, but I\u2019m a pathological optimist.\u201d<\/p>\n<p><a href=\"https:\/\/www.summitdaily.com\/news\/mind-springs-health-receives-national-innovation-award-for-phase-based-care-model\/\" target=\"_blank\" rel=\"noopener noreferrer\">via:: Summit Daily<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dr. Jules Rosen in his office at the Medical Office Building in Frisco, February 2018. Rosen, who is transitioning away from his role as CMO for Mind Springs Health, helped create the phase-based care mode that is receiving national recognition.Hugh Carey \/ hcarey@summitdaily.com Mind Springs Health, the Western Slope\u2019s largest mental health provider, has been [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[97],"tags":[],"class_list":{"0":"post-24072","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-local-news"},"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-06-11 03:20:07","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"KIFT - The LIFT FM","distributor_original_site_url":"https:\/\/alwaysmountaintime.com\/kift","push-errors":false,"_links":{"self":[{"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/posts\/24072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/comments?post=24072"}],"version-history":[{"count":0,"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/posts\/24072\/revisions"}],"wp:attachment":[{"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/media?parent=24072"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/categories?post=24072"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kift\/wp-json\/wp\/v2\/tags?post=24072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}