{"id":805936,"date":"2020-04-01T12:30:00","date_gmt":"2020-04-01T18:30:00","guid":{"rendered":"https:\/\/www.summitdaily.com\/?p=381257"},"modified":"2020-04-01T12:30:00","modified_gmt":"2020-04-01T18:30:00","slug":"letter-to-the-editor-copper-offering-no-refunds-on-season-passes-four-packs","status":"publish","type":"post","link":"https:\/\/alwaysmountaintime.com\/ksmt\/local-news\/letter-to-the-editor-copper-offering-no-refunds-on-season-passes-four-packs\/","title":{"rendered":"Letter to the editor: Copper offering no refunds on season passes, four-packs"},"content":{"rendered":"<div readability=\"22\">\n<p>I would like to chime in with support of the \u201cprofits over people\u201d letter to the editor March 27 regarding Copper Mountain Resort\u2019s refund policy. Having been a full supporter of skiing at Copper for over 30 years, one can only feel screwed by this organization. They are offering zero refunds on season passes and four-packs while not providing the service for about 20% of the season. Their stated reason is, \u201cThese products are designed with both parties making a commitment and taking a risk together.\u201d Funny, I don\u2019t recall being told that when they gladly accepted my fee. This is not the first time being screwed over. Having reached senior age and purchasing the senior rate season ticket, I was denied that privilege the next season. The reason this time was that it\u2019s a common industry practice.<\/p>\n<p>These two examples point out Copper\u2019s complete disregard for customer loyalty. Besides my personal pass, I have steered multiple friends and relatives to ski Copper over the Vail resorts and supporting on-site businesses. There is no reason that Copper management could not be more accommodating to regular customers.<\/p>\n<p>Keeping an eye on the customer makes no sense to this organization.<\/p>\n<\/div>\n<div readability=\"11.338785046729\">\n<div class=\"col-xl-7 pt-3 pb-4 sd-4 pl-4\" readability=\"17.745882352941\"> <img decoding=\"async\" src=\"https:\/\/cdn.summitdaily.com\/wp-content\/uploads\/sites\/2\/2020\/03\/SDN-logo-white-1.png\" class=\"logo\"><\/p>\n<p><strong>As a Summit Daily News reader, you make our work possible.<\/strong><\/p>\n<p><strong>Now more than ever, your financial support is critical to help us keep our communities informed about the evolving coronavirus pandemic and the impact it is having on our residents and businesses. Every contribution, no matter the size, will make a difference.<\/strong><\/p>\n<p><strong>Your donation will be used exclusively to support quality, local journalism.<\/strong><\/p>\n<p> <button class=\"btn\" type=\"button\"><a href=\"https:\/\/www.summitdaily.com\/donate\/?utm_source=website&amp;utm_medium=news%20article&amp;utm_campaign=donation\">Donate<\/a><\/button><\/div>\n<p> &nbsp;<\/p>\n<\/div>\n<p><a href=\"https:\/\/www.summitdaily.com\/opinion\/letter-to-the-editor-copper-offering-no-refunds-on-season-passes-four-packs\/\" target=\"_blank\" rel=\"noopener noreferrer\">via:: Summit Daily<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I would like to chime in with support of the \u201cprofits over people\u201d letter to the editor March 27 regarding Copper Mountain Resort\u2019s refund policy. Having been a full supporter of skiing at Copper for over 30 years, one can only feel screwed by this organization. They are offering zero refunds on season passes and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[99],"tags":[],"class_list":{"0":"post-805936","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-local-news"},"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-07-17 13:50:34","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"KSMT The Mountain","distributor_original_site_url":"https:\/\/alwaysmountaintime.com\/ksmt","push-errors":false,"_links":{"self":[{"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/posts\/805936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/comments?post=805936"}],"version-history":[{"count":0,"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/posts\/805936\/revisions"}],"wp:attachment":[{"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/media?parent=805936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/categories?post=805936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/ksmt\/wp-json\/wp\/v2\/tags?post=805936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}