{"id":2456958,"date":"2020-04-09T00:00:00","date_gmt":"2020-04-09T06:00:00","guid":{"rendered":"https:\/\/www.aspentimes.com\/?p=324099"},"modified":"2020-04-09T00:00:00","modified_gmt":"2020-04-09T06:00:00","slug":"aspens-electeds-criticize-covid-19-crisis-information-dissemenation","status":"publish","type":"post","link":"https:\/\/alwaysmountaintime.com\/kspn\/local-news\/aspens-electeds-criticize-covid-19-crisis-information-dissemenation\/","title":{"rendered":"Aspen\u2019s electeds criticize COVID-19 crisis information dissemenation"},"content":{"rendered":"<figure class=\"wp-block-image p402_hide\">\n<div class=\"caption-container\"> <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/covid193-1024x682.jpg\" class=\"attachment-large size-large wp-post-image\" alt srcset=\"https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/covid193-1024x682.jpg 1024w, https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/covid193-300x200.jpg 300w, https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/covid193-768x512.jpg 768w, https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/covid193-1536x1024.jpg 1536w, https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/covid193.jpg 1592w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\"><figcaption><strong>This undated electron microscope image made available by the U.S. National Institutes of Health in February 2020 shows the Novel Coronavirus SARS-CoV-2, yellow, emerging from the surface of cells, blue\/pink, cultured in the lab. Also known as 2019-nCoV, the virus causes COVID-19. The sample was isolated from a patient in the U.S. According to a poll from The Associated Press-NORC Center for Public Affairs Research released on Thursday, Feb. 20, 2020, a wide share of Americans are at least moderately confident in U.S. health officials\u2019 ability to handle emerging viruses, and more express concern about catching the flu than catching the new coronavirus. (NIAID-RML via AP)<\/strong><br \/><em><\/em><\/figcaption><\/div>\n<\/figure>\n<p class=\"STND-STND BodyText\">Officials with the Pitkin County Public Health Incident Management team responded Wednesday after Aspen City Council members criticized them for how they have been disseminating information to the community during the COVID-19 crisis.<\/p>\n<p class=\"STND-STND BodyText\">Councilman Ward Hauenstein, along with two other elected officials, said during a <a id=\"N0x133bcd0N0x1392de0:N0x133bcd0N0x12ef148\" href=\"https:\/\/cityofaspen.granicus.com\/MediaPlayer.php?view_id=3&amp;clip_id=280\" target=\"_blank\" rel=\"noopener noreferrer\">public meeting Monday<\/a><i class=\"fas fa-external-link-alt\"><\/i> he\u2019s been frustrated that there\u2019s been no specificity of why there is no testing of the virus on people, or what the incident management team\u2019s efforts are in obtaining test kits and protective personal equipment for health care workers.<\/p>\n<p class=\"STND-STND BodyText\">\u201cI\u2019d like to see full disclosure and I\u2019m not seeing it,\u201d he said. \u201cI want to know, and wanted to know three weeks ago or two weeks ago, where we are in test capacity, and all we get from the incident management team is that \u2018this is what the policy is,\u2019 not why it is, not that we want to test more. \u2026 People want to know why a policy is why it is, not just \u2018this is what the policy is and quit asking.\u2019<\/p>\n<p class=\"STND-STND BodyText\">\u201cBut the rest of the story is that we don\u2019t have any testing capabilities, so the people in the community, I included, are really frustrated that there\u2019s not a full communication.\u201d<\/p>\n<div class=\"row\">\n<div class=\"col\">\n<div class=\"row at-donation at-donation-mobile p-0\">\n<div class=\"col-xl-4 p-2\">\n<div data-bg=\"url(https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/AT-logo-white.png)\" class=\"p-0 mt-2 mb-2 h-75 text-center rocket-lazyload\"><img decoding=\"async\" src=\"https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/AT-logo-white.png\" class=\"logo m-0 p-0 invisible\"><\/div>\n<\/div>\n<div data-bg=\"url(https:\/\/cdn.aspentimes.com\/wp-content\/uploads\/sites\/5\/2020\/03\/at-banner-paypal.jpg)\" class=\"col-xl-8 p-3 text-center rocket-lazyload\">\n<h3 class=\"d-inline mr-3\">Support Local Journalism<\/h3>\n<p><button class=\"btn d-inline\" type=\"button\"><a href=\"https:\/\/www.aspentimes.com\/donate\/?utm_source=article&amp;utm_medium=website&amp;utm_campaign=donation&amp;utm_term=&amp;utm_content=mid-article\">Donate<\/a><\/button><\/div>\n<\/div>\n<p><\/div>\n<\/div>\n<p class=\"STND-STND BodyText\">When public <a id=\"N0x133bcd0N0x1392e40:N0x133bcd0N0x12ef388\" href=\"https:\/\/www.aspentimes.com\/news\/pitkin-county-stops-testing-for-covid-19\/\">testing stopped March 12<\/a> after two days, officials from the incident management team explained to local media that nationally, there were not enough test kits, as well as personal protective equipment for health care workers, and the state\u2019s capacity to process test results was <a id=\"N0x133bcd0N0x1392ea0:N0x133bcd0N0x12ef418\" href=\"https:\/\/www.aspentimes.com\/news\/pitkin-county-officials-rethink-community-testing-plan-want-to-be-strategic-thoughtful\/\">limited<\/a>.<\/p>\n<p class=\"STND-STND BodyText\">That message has been conveyed on the county public health department\u2019s social media more than once since testing ceased here.<\/p>\n<p class=\"STND-STND BodyText\">\u201cWe know everyone is under stress and looking for answers but we really need everyone in the community to actively seek information,\u201d Tracy Trulove, the city\u2019s communications director and lead public information officer for the incident management team, said Wednesday. \u201cWe have numerous <a id=\"N0x133bcd0N0x1392f00:N0x133bcd0N0x12ef5c8\" href=\"https:\/\/docs.google.com\/document\/d\/1CYxrKX6SE7OtTlVUKW5sLzh5SmO0vlAc45sazaVUMyU\/edit\" target=\"_blank\" rel=\"noopener noreferrer\">channels<\/a><i class=\"fas fa-external-link-alt\"><\/i> set up over the past few weeks that detail where we are in our response to this incident. Instagram, Facebook, Snapchat, even a Tik Tok video or two, trying to keep the community informed.<\/p>\n<p class=\"STND-STND BodyText\">\u201cWe\u2019ve only known this virus for a couple months now, and just like you, we are doing our best with the limited information we have available to us.\u201d<\/p>\n<p class=\"STND-STND BodyText\">Aspen Ambulance Director Gabe Muething, who also is on the incident management team, appears in <a id=\"N0x133bcd0N0x1392f60:N0x133bcd0N0x12ef778\" href=\"https:\/\/www.youtube.com\/watch?v=SkUyXBDMuO8&amp;list=PLnSvysX88MPxTKz5PiXP2ept3EYYAPxPO&amp;index=4&amp;t=0s\" target=\"_blank\" rel=\"noopener noreferrer\">an April 7 video<\/a><i class=\"fas fa-external-link-alt\"><\/i>, explaining the test issue. It was posted on the county\u2019s website and Facebook page the day after City Council\u2019s meeting, and Trulove said said the timing was coincidental.<\/p>\n<p class=\"STND-STND BodyText\">Councilwoman Rachel Richards said Monday she dittoed Hauenstein\u2019s comments and acknowledged that communication strategies have to improve, particularly around testing and how long \u201cstay-at-home orders\u201d to slow the spread of the virus could be.<\/p>\n<p class=\"STND-STND BodyText\">\u201cI think we\u2019ve all experienced a little bit of heads on a pike \u2014 \u2018Why aren\u2019t you guys testing?\u2019 There\u2019s a real anger and real panic,\u201d she said, adding taking a test is only a snapshot in time and information is out there, it\u2019s a matter of the public paying attention to it. \u201cWe all need to prepare the public for a little more, that when you flatten the curve you are lengthening the curve.<\/p>\n<p class=\"STND-STND BodyText\">\u201cWe\u2019re all avoiding over-surging the hospitals but that also means that people who are vulnerable to transmission are going to be catching it for a longer period of time, and this can extend a lot further than other people think.\u201d<\/p>\n<p class=\"STND-STND BodyText\">She said she supports increased communication efforts from the city in the form of outside public relations firms.<\/p>\n<p class=\"STND-STND BodyText\">\u201cI do think we\u2019re going to need a communications team for that a little more directly,\u201d Richards said, suggesting an expense estimate of between $75,000 and $100,000. \u201cFor me it\u2019s a matter of selecting one or two firms that will be in charge of developing that ongoing message and working as an adjunct, in coordination with the incident management team.\u201d<\/p>\n<p class=\"STND-STND BodyText\">Councilwoman Ann Mullins said she wants more details before agreeing to spend more money on a communications team.<\/p>\n<p class=\"STND-STND BodyText\">But she agreed that the public is hungry for information, particularly on the testing issue.<\/p>\n<p class=\"STND-STND BodyText\">\u201cI really support IMT coming out with something specific to testing, because I get that question constantly from the community,\u201d she said. \u201cIf we could have a little bit more robust communication about where they stand with testing availability.\u201d<\/p>\n<p class=\"STND-STND BodyText\">City Manager Sara Ott said she is in contact with the incident management team three times a week and communicates with elected officials five times a week.<\/p>\n<p class=\"STND-STND BodyText\">A local medical team is working on testing options but there is no silver bullet, and that can be difficult to process for people.<\/p>\n<p class=\"STND-STND BodyText\">\u201cThey aren\u2019t satisfied with the answer, it\u2019s not the lack of giving information,\u201d Ott said. \u201cWe happened to be in a community that isn\u2019t used to hearing this kind of stuff.\u201d<\/p>\n<p class=\"STND-STND BodyText\">She told council on Monday that she has put significant resources into the incident management team, including Trulove and Assistant Police Chief Bill Linn, who are serving as public information officers.<\/p>\n<p class=\"STND-STND BodyText\">Ott also noted that staff members from the environmental health and the community development departments are contributing to the incident management team.<\/p>\n<p class=\"STND-STND BodyText\">Richards acknowledged Trulove and city staff are doing a \u201cgreat job\u201d on loan to the incident management team and they\u2019re doing very important work.<\/p>\n<p class=\"STND-STND BodyText\">Mullins agreed that Trulove and Mitzi Rapkin, the city\u2019s communications manager, have done a good job with information disseminated in newspapers and on the municipal government\u2019s website.<\/p>\n<p class=\"STND-STND BodyText\">But pointing people to resources, whether it is for mental health or financial relief, is another layer of communication that\u2019s needed in the city, according to elected officials.<\/p>\n<p class=\"STND-STND BodyText\">\u201cI think there\u2019s a big opportunity for us to increase our communication efforts,\u201d said Mayor Torre.<\/p>\n<p class=\"STND-STND BodyText\">Councilman Skippy Mesirow echoed that sentiment.<\/p>\n<p class=\"STND-STND BodyText\">\u201cI would be looking for a very comprehensive communications approach,\u201d he said. \u201cI really want to drive home how important it is for us to take hold of this narrative \u2026 we\u2019re all living this story together.\u201d<\/p>\n<p class=\"STND-STND BodyText\"><a href=\"mailto:csackariason@aspentimes.com\">csackariason@aspentimes.com<\/a><\/p>\n<p><a href=\"https:\/\/www.aspentimes.com\/news\/local\/aspens-electeds-criticize-covid-19-crisis-information-dissemenation\/\" target=\"_blank\" rel=\"noopener noreferrer\">via:: The Aspen Times<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This undated electron microscope image made available by the U.S. National Institutes of Health in February 2020 shows the Novel Coronavirus SARS-CoV-2, yellow, emerging from the surface of cells, blue\/pink, cultured in the lab. Also known as 2019-nCoV, the virus causes COVID-19. The sample was isolated from a patient in the U.S. According to a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49],"tags":[],"class_list":["post-2456958","post","type-post","status-publish","format-standard","category-local-news"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-08-18 05:11:41","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"KSPN The Valley&#039;s Quality Rock","distributor_original_site_url":"https:\/\/alwaysmountaintime.com\/kspn","push-errors":false,"_links":{"self":[{"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/posts\/2456958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/comments?post=2456958"}],"version-history":[{"count":0,"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/posts\/2456958\/revisions"}],"wp:attachment":[{"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/media?parent=2456958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/categories?post=2456958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alwaysmountaintime.com\/kspn\/wp-json\/wp\/v2\/tags?post=2456958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}